-
Toggle Search Menu
-
Toggle My Account Menu
Don't have an account? Sign up now
-
Toggle My Wishlist
You have no items in your wish list.
- Toggle Shopping Cart Menu
Don't have an account? Sign up now
You have no items in your wish list.
For Live Assistance Call
(734) 243-9500White 14 Karat Vintage Inspired Engagement Ring With One 0.63Ct Round G/H Si2 Diamond And 10=0.10Tw Round G/H Si2-3 Diamonds
FedEx Ground ($25.00) between Thursday, January 30th and Monday, February 3rd
USPS Priority Mail 2-Day ($16.00) between Friday, January 24th and Saturday, January 25th
USPS Priority Mail Express 1-Day ($35.00) between Thursday, January 23rd and Friday, January 24th
Free Pickup in Store Wednesday, January 22nd
At Carroll / Ochs Jewelers we want you to be satisfied with your purchase. If for any reason you are not satisfied, you may be able to return your items for refund or in-store credit. Please read through the following information carefully before attempting to return or exchange your product. If you do not comply with store policies, we may not be able to process your return or exchange.
You can return the product to us in-store or return to us by mail at your own expense.
We request that you send us the merchandise by registered post and that you purchase insurance with your carrier for the value of the merchandise. If you elect not to purchase insurance, you are liable for any and all damages. We are not responsible for returns that do not have tracking/delivery confirmation showing that the package was received in our store. Please pack returns in original outer box or another sturdy shipping box with appropriate packing materials to ensure the product arrives to our store in good condition.
Please send all returns to: Carroll / Ochs Jewelers
514 N Telegraph Rd
Monroe, MI 48162-3337
You have 15 days to return an item once it has been received. Items must be returned unused, in their original packaging, and in a saleable state to be accepted for return. Personalized or custom pieces are not eligible for returns.
A refund will be submitted in the method originally used for purchase for all items eligible for return. Recipients may elect to receive in-store credit instead of a cash reimbursement upon request. Gift recipients will receive a nonrefundable in-store credit in an amount equal to the cost of the item. Cash refunds are not available at any in-person locations. Please allow 7-10 business days for a return to be posted.
All of our items are carefully hand-inspected by our team to ensure they are free of defects; however, in the unlikely event that we have missed something, you will be able to exchange your defective product within 30 days of receipt. Since many of our pieces are one-of-a-kind and may be difficult to replace with an exact match, you may elect to receive in-store credit in an equal amount to your original purchase to spend at our store. Custom jewelry and personalized items are not included in our exchange policy. Gemstones, including diamonds, are not covered by this policy and are sold as-is. Any damages not due to manufacturing defects are not eligible for return or exchange.
Gift returns without a receipt are eligible for exchanges and in-store credit only. Please return items in original packaging. Any gift that shows signs of use or wear will not be accepted for exchange.
We make an effort to process and ship your orders within 24-48 hours; therefore, we do not accept any modifications to an order once it has been placed. If you need to return an order for any reason, please return it to us within 15 days following our return policy protocol, and we will refund your purchase. If you have made a mistake on a personalized or custom piece, please contact us as soon as possible.
Personlized items and custom jewelry are not eligible for returns at this time. If you are unsatisfied with your purchase, please contact us at:
Carroll / Ochs Jewelers
514 N Telegraph Rd
Monroe, MI 48162-3337
Due to the special nature of custom and special order items, these products are not eligible for returns or refunds. Any product that has been built or altered at your request (including ring re-sizing and diamond upgrades) falls under this category and as such is not eligible for exchange.
If you have questions , please don't hesitate to contact us at:
Carroll / Ochs Jewelers
514 N Telegraph Rd
Monroe, MI 48162-3337
Carroll / Ochs Jewelers wants to ensure you are happy with your purchase, and we would be happy to work with you to address any concerns you may have or provide more information about our policies should questions arise.
January 12, 2025
They pay decent for gold
November 1, 2024
“Best Jewelry store in Monroe. Have been a customer for 30 years and every one there is very knowledgeable and helpful ”
June 28, 2024
I am a customer of Carol okx Jewelers. Every since wash 18 years old. Have been been there for a while. Waalked in The door felt like the family. Excellent experience, looking forward to returning 😀
April 19, 2024
Got my grandma's ring from my mom since I'm getting married. It's probably about 80 years old. Cleaned resized and all prongs repaired. Looks brand new! Thank you so much!! Here's before and after pics!
April 11, 2024
Always a great experience dealing with these guys. Whether you're selling old jewelry, getting repairs, or buying an engagement ring, the staff treats you professionally. It's worth mentioning that, their prices are on the low side of reasonable, and they do their own work. My first choice for almost 20 years.
April 3, 2024
-
December 3, 2023
We had the diamonds from my original engagement ring, an anniversary band and a family diamond reset into a new setting. Krissy and the entire staff was so helpful. They helped create a one of a kind beautiful ring! We are from Monroe but moved to Fort Wayne 3 years ago. We knew we wanted to come back to Carroll Ochs because we trusted them and knew they would create a beautiful ring for us. We couldn't be happier!
March 28, 2023
My fiancé and I could not be happier with the service provided by Carroll/Ochs. Denise was not at all pushy and led us in the right direction to find the perfect ring! They have been amazing throughout this process and we cannot wait to continue to shop here through the years!
September 30, 2022
Been coming here for several years and always have a positive experience ! Denise and Dawn are great to work with and wouldn’t go anywhere else !
October 16, 2021
A Jeweler I can trust.
Enter your information below and tell us about your experience.
Check out with Sezzle and split your entire order into 4 interest-free payments over 6 weeks.